Customer Satisfaction at an all-time high
August 1st, 2013

We are pleased with the results of our most recent Customer Satisfaction Survey: Our Net Promoter Score (NPS) for our Innoprise product line has increased by 22% since the start of 2013! That is a testament to our quality customers and dedicated staff. Thank you to everyone who participated. Your feedback helps us improve our products and services. Below are a couple of the comments we received:

“I am very happy with the relationship I have with Harris ERP. Laura Mathis is great to work with, and responds quickly to any issue we have.  The GEMS software does what we need it to; I have no complaints!”
--Sharon Tuttle, Franklin County Public Schools, VA

“I enjoy the relationships I have developed with the GEMS support staff over the years.”
--Tony Oliver, Kenai Peninsula Borough, AK

“I'm very satisfied with the customer support on Innoprise provided by Harris ERP. The response time is immediate and, most often, so are the fixes!”
--Dianne Cooper, City& County of Broomfield, CO

Congratulations to our second quarter gift card winners: