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Customer Buzz from Flagstaff
November 14, 2013

Carrie Teich from the City of Flagstaff, AZ wrote in with praise to Charisse and Valerie on their hard work in getting tax on pcard transactions to work correctly for the City, ahead of schedule:

“Wow! Considering this was slotted as a post go live item is indeed great news and really shows your very high level of customer satisfaction and dedication to the City of Flagstaff. We are grateful for your hard work on this one too Val and Charisse!”

Carrie also complimented Val, Charisse and David on their work getting the City’s Web Services up and running:

“Oh that is just awesome news!!! You and your teammates deserve a reward and have our gratitude. You have accomplished a heroic feat for us in the area of these web services and far exceeded our expectations especially in the last month. We are proud to be partnering with Innoprise for this migration effort.  This should raise the city’s faith in this endeavor and build momentum. This should also greatly help Ladd Vagen [Flagstaff IT Director] and his team build encouragement and should start to relieve some of the fears and unsettled feelings that occur with change…I feel confident we are on solid footing with this project and its future phases.”

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