Feedback from Q4 Customer Satisfaction Survey
January 10, 2014

Below is some feedback from customers as a result of our fourth quarter customer satisfaction survey. In the future, we are moving from quarterly to semi-annual surveys; customers can submit feedback at any time via our Customer Satisfaction Program page.

When asked, “What is the most important thing we could do that would improve our relationship with you?” we received the following responses:

“Continue to provide world-class support to customers and never stop innovating and improving your product line.”
Luke Schwalm, Brunswick-Glynn County Joint Water & Sewer Commission, GA

“Overall I have been very happy with GEMS and with our customer service contacts. Laura Mathis is a dream to work with.”
Sharon Tuttle, Assistant Director of Business & Finance, Franklin County Public Schools, VA