Harris ERP Careers: Client Services Application Specialist
June 27, 2014

Harris Enterprise Resource Planning is seeking a Client Services Application Specialist. The individual selected for this role will be highly energetic, self-motivated, work independently or within a team. They will work as a member of our Client Services team handling customer requests for assistance in the use our Innoprise product. It is important that the individual have a strong customer focus. Excellent analytical abilities and communication skills are essential. The selected candidate will work from one of our offices, or remotely.

Job Duties & Responsibilities
  • Provide quality support services to our clients, employing a high degree of customer service, technical expertise, and timeliness.
  • Collaborate with other departments or offices as necessary to expedite resolutions to support requests.
  • Assist with preparation of documentation for both internal and external purposes.
  • Instruct clients in groups or individually in the use of our applications.

Essential Qualifications
  • Willingness and ability to handle customer inquiries and requests in an efficient, effective and professional manner.
  • Analytical aptitude and problem solving skills required.
  • Ability to work independently as well as in a team environment.
  • Highly motivated, flexible, adaptable nature.
  • Able to deal with different personality styles.
  • Must be able to work under deadlines and manage several support concerns simultaneously.
  • Excellent technical, written and verbal communication skills (English required).
  • Experience with public sector organizations as an employee or vendor.
  • Experience using Microsoft Office Suite tools; Word, Excel, Power Point, SQL and or Crystal reporting skills desirable, but not required
  • Expertise in one or more of the following: Accounting, Finance, Permits & Inspections, Code Enforcement, Business Licenses, Sales Tax, Utility Billing, Payroll, Human Resources, Work Management

Please read the full job description by clicking here

Location: Broomfield, CO; St. Louis, MO; or remote.

To apply, please email your resume to Donna Parker, Director of Client Services.
*Accepting Applications until July 18, 2014
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