Release of Innoprise Utility Billing V3.12.0 & V3.12.1
September 11, 2014

We’re pleased to announce the release of Innoprise Utility Billing/CIS v3.12.0 & v3.12.1. The release notes for these releases and prior releases are available on eSupport.

Below is a brief summary of the major enhancements provided in these releases:


  • Improved performance on the service order selector
  • Dispatch locations are searchable on the Service Order by Dispatch Location Select
  • Modified budget true up to include negative taxes


Modified Meter Read Download to allow service order type selection and restrict available services to metered services

  • Add project number to Fees, Fixed Charges, Adjustments and Loans
  • Added additional columns to the Payment Select to aid in reporting
  • Fixed error when adding a GL Account if there is no financial integration
  • Rolled back enhancement to Payment Batch finalize that had unintended side-effects

To access:

  • Log in to eSupport.
  • Select Downloads, Documentation.
  • Select Harris ERP as the “Division.”
  • Select Innoprise as the “Family.”
  • Select CIS from the “Category” list box.
  • Download the release notes (.pdf).

Please submit a ticket with eSupport to schedule your upgrade.