Co-Worker Buzz on Harris ERP’s Technical Services Team
February 10, 2015

We are grateful when customers write in with kudos about a Harris ERP employee, and many times we say nice things about each other too! On January 30th, Toni Bolden, Sr. Application Support Specialist, wrote in to Dave Cole and Donna Parker, who direct the ERP Client Services team, with compliments regarding our Technical Services team members Kim, Tom, & Brent, as well as R&D team member Sean:

“Hi Donna & Dave, I wanted you to know how awesome Kim, Tom, Sean and Brent were these past 2 weeks. We’ve always known that our Tech Support team is an exceptional group of people, but I wanted to recognize them for the outstanding job they did this month.

“When the Innoprise Finance application was released a couple weeks ago, in order for our customers to process their 1099s, the Tech team and Sean really stepped up to the plate. We met and discussed a strategy to upgrade everyone to the latest version and they never complained.

“As of last night, all Innoprise customers who needed to process 1099s were upgraded to 1.58. The CS team was under a lot of pressure and I could not have done my job without them. I am truly fortunate to work with such a great team! Thanks, Toni.”