Harris ERP Releases Innoprise Utility Billing v3.16.0
June 24, 2015

We’re pleased to announce the release of Innoprise Utility Billing/CIS v3.16.0. The release notes for this release and prior releases are available on eSupport. Also available are 3 videos to explain the new functionality.

Below is a brief summary of the enhancement and fixes provided in this release:
  • Performance improvement for bill print
  • Performance improvement for adjustment uploads
  • Process change for payments received from Citizen Access
  • Multiple month budget true up
  • Suppress tier range proration
  • Special billing for rate schedule tiers

To Access

  • Log in to eSupport.
  • Select Downloads, Documentation.
  • Select Harris ERP as the “Division.”
  • Select Innoprise as the “Family.”
  • Select CIS from the “Category” list box.
  • Download the release notes (.pdf).
  • To download the overview videos, select CIS Overview Videos as the “Category.”

Please submit a ticket with eSupport to schedule your upgrade.

*Please note that these are large files and may take a few moments to download. Your patience is appreciated. 

To contact the Harris ERP Support Team

Log a call via eSupport. For phone support, please dial 1.866.450.6696.