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Harris ERP Releases Innoprise Utility Billing/CIS V3.22.0 and Centralized Cash Receipts (CCR) V2.12.0
May 19, 2016

We’re pleased to announce the release of Innoprise Utility Billing/CIS v3.22.0 and the release of Innoprise Centralized Cash Receipts (CCR) v2.12.0. It is important that if you use both CIS and CCR that you upgrade to these versions at the same time. Release notes and prior releases are available on eSupport.

CIS v3.22.0

To check the version you are on, please access the About page, as shown below.

Below is a brief summary of the enhancements and fixes provided in this release:

  • New estimation method for three most recent bills
  • New Selector to show collection records transition history
  • Import enhancements
  • New upload for winter average values
To Access 
  • Log in to eSupport.
  • Select Downloads, Documentation.
  • Select Harris ERP as the “Division.”
  • Select Innoprise as the “Family.”
  • Select CISfrom the “Category” list box.
  • Download the release notes (.pdf).


*To download the overview videos, select CIS Overview Videos as the "Category"

CCR v2.12.0

To check the version you are on, please access the About page, as shown below.

Please note: CCR V2.12.0 requires CIS V3.22.0 or greater. Please verify your version of CIS and request an upgrade if necessary.

Below is a brief summary of the enhancements and fixes provided in this release:

  • Allow mass delete of receipts
  • Add Attachments to receipts
  • Ability re-post deposit if the deposit post failed
  • Performance improvements
To Access 
  • Log in to eSupport.
  • Select Downloads, Documentation.
  • Select Harris ERP as the “Division.”
  • Select Innoprise as the “Family.”
  • Select Centralized Cash Receiptsfrom the “Category” list box.
  • Download the release notes (.pdf).


*To download the overview videos, select CCR Overview Videos as the "Category"


Please submit a ticket with eSupport to schedule your upgrade.

*Please note that these are large files and may take a few moments to download. Your patience is appreciated. 


To contact the Harris ERP Support Team

Log a call via eSupport. For phone support, please dial 1.866.450.6696.

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