Harris ERP has partnered with ServiceLink to help CitySuite CIS customers streamline field operations, reduce service costs and empower teams with mobile tools—even offline.
Field operations just got smarter for CitySuite CIS customers. We’re proud to announce a new integration with ServiceLink, our newest Harris partner specializing in field service and mobile workforce management.
ServiceLink is designed specifically for local government utilities—supporting water, gas, electric and sanitation departments. The integration with CitySuite lets you streamline scheduling, improve mobile workflows and increase customer satisfaction—without requiring extensive implementation time.
Key benefits include:
• Seamless CIS integration – built for CitySuite CIS customers
• Mobile field access – offline-ready tools to manage work orders and routes
• Improved productivity – up to 35% more orders completed, according to ServiceLink
• Cost savings – through smarter scheduling and optimized usage
Already implemented in more than 100 utilities, ServiceLink is flexible, scalable and secure—making it a powerful value-add for your utility billing team.
Don’t miss our August webinar to see it in action!
Wednesday, August 20 | 1- 2 p.m. CT
Contact us to learn more.