With CitySuite’s Citizen Access Portal, your organization will be equipped with modern-day eGovernment capabilities that are fully integrated with the CitySuite modules. Citizen Access delivers CitySuite functionality to the public over the Web, extending access to back office applications.
All departments benefit by reducing walk-in traffic, freeing staff from repetitive inquires, and offering self-service venues to improve customer relations. Integrating the Citizen Access Portal with your back office CitySuite system provides citizens with the flexibility to access information using multiple touch points. With access to account inquiry and other services for Applicant Tracking, Community Development, Tax and Utility Billing, the portal provides convenience to the public and improves department productivity.