No matter which Harris ERP product line you use – CitySuite, Select, DataNow or iFips – our Support team is here to help. Contact our support specialists via the web, phone or email:
Log a support call using our online self-service portal, Customer Hub powered by Team Support. From there, you can also access service requests, software updates, report issues and track the status of previously reported items 24 hours a day, 365 days a year. In addition, a Knowledge Base and Customer Forum are available for self-search and reference.
Phone lines are open from 7:30am to 7:00pm Central Time, Monday through Friday.
Send your inquiry to email@example.com.
For faster processing, please include the name of the product, the version that you are having the problem with, and if applicable, whether the problem is present in your live production environment or a test environment, or both. This information will help our application specialists to begin working on your issue more quickly.