The CitySuite Asset Management solution is an enterprise class work orders and asset management module designed to satisfy the needs of individual departments across your organization.
This module can handle a variety of tasks, including:
- Simple building maintenance functions
- Fleet and infrastructure maintenance
- Multi-phase capital projects
Asset Management incorporates both work orders and asset management; it supports assets from simple office equipment to streets and utility infrastructure. Assets managed through the CitySuite Asset Management module include:
- infrastructure (linear assets by segment such as streets, collection and distribution lines)
Beyond work orders, scheduled maintenance, and cost tracking, CitySuite Asset Management incorporates a rich Customer Relationship Management capability where the public and City or County staff can submit and follow-up on requests via the Internet. Customer-configurable workflow routes and requests for review are handled by the appropriate line departments.
As an enterprise solution, CitySuite Asset Management is tightly coupled with CitySuite Financials and Human Resources/Payroll where material, labor, and other charges/hours will be captured through inventory, financial, and payroll transaction activity.